Under the supervision of the Director of Operations and in accordance with the direction and mission of District 7 HRDC, the Program Director is delegated the responsibility for directing, administering and overseeing the Pathways Employment and Training Program and the Federal Distribution Program on Indian Reservations – Crow Reservation Food Program (FDPIR). The incumbent will be responsible for ensuring that all state and federal guidelines, and grant and contract requirements are met; assisting staff to perform their jobs effectively; and act as a liaison between staff and other related agencies.
MISSION OF THE ORGANIZATION
Through its mission, HRDC-7 empowers people in need through the mobilization and development of community services creating opportunities for success in Big Horn, Carbon, Stillwater, Sweet Grass, and Yellowstone Counties. All HRDC-7 activities focus on 3 national goals:
- Individuals and families with low incomes are stable and achieve economic security.
- Communities where people with low incomes live are healthy and offered economic opportunities.
- People with low incomes are engaged and active in building opportunities in communities.
The requirements listed, are representative of the knowledge, skills, and abilities necessary to perform the essential functions of the job. To perform this job successfully, an individual must be able to carry out each task satisfactorily and perform other duties as assigned.
Additional Knowledge, Skills and Abilities:
- Supervise and lead subordinate staff in a fair and productive manner in accordance with the agency’s policies, and applicable state and federal laws.
- Coordinate closely with Director of Operations and staff to ensure effective operation of program contract requirements, and state and federal regulations are met.
- Conduct meetings for the purpose of training staff, including policy changes, and addressing employee concerns.
- Coordinate all elements of program(s) to ensure cohesiveness internally and with other key agencies in the community.
- Monitor program(s) operating budgets and expenses. Prepare comprehensive program reports.
- Oversee the day to day operation of the program(s). This includes computer operations, record keeping, and responding to community and/or client concerns.
- Evaluate program(s) on an on-going basis. Recommend and implement authorized program development/changes.
- Maintain on-going communication with immediate supervisor and supervisors within agency programs.
- Participates in the selection process, conducts employee evaluations, enforces discipline, and terminations as required.
- Ensures that appropriate training has been provided to his/her staff as needed.
- Communicates policy and policy changes to his/her staff.
- Resolves employee conflicts and client grievances according to established policy and procedures.
- Demonstrates competency in leadership; develops and maintains an effective team.
Education and Experience:
- Effectively communicates on all platforms.
- Demonstrates dependability and punctuality.
- Adheres to a consistent work schedule.
- Demonstrates professionalism in the workplace.
- Maintains professional boundaries with participants;
- Must have the ability to work with low income and disadvantaged people by modeling an unbiased, non-judgmental attitude.
- Demonstrates positive and appropriate interactions with coworkers and management.
- Contributes to a harmonious and productive work environment.
- Must be a team player to ensure overall program success.
- Nurtures, builds, and mentors employees to build a cohesive team.
- Brings creative suggestions and potential solutions to direct supervisor regarding work barriers and team efficiency.
Bachelor's degree (B. A.) in Human Services or related field and at least six (6) year’s experience in related human services field with a minimum of four (4) years of supervisory experience, or equivalent combination of education and experience to fully fulfill the requirements of the positon.
Licenses and/or Certifications:
- Must have thorough knowledge of budgeting and expense procedures for program operations.
- Ability to supervise and lead program staff in a fair and productive manner in accordance with the organization's policies and applicable laws.
- Strong organizational, listening and communication skills, including both verbal and written are required.
- The employee must be a team player to ensure overall program success.
- Prefer knowledge of local labor market information and employer expectations
Must possess a valid Montana Driver’s License, proof of personal automobile insurance and must meet insurability requirements for agency automobile insurance policy.