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Continuum of Care Director

Billings, MT · Volunteering/Non-Profit
Under the supervision of the Chief Executive Officer and in accordance with the direction and mission of District 7 HRDC, the Continuum of Care (CoC) Director is delegated the responsibility for the coordination and support operations of the Billings Continuum of Care coalition. 
The Continuum of Care Director will be responsible for fund development, overseeing the implementation of the CoC Strategic Plan, and coordinating with community partners and coalitions. 
The requirements listed, are representative of the knowledge, skills, and abilities necessary to perform the essential functions of the job.  To perform this job successfully, an individual must be able to carry out each task satisfactorily and perform other duties as assigned. 
  • Organize and coordinate CoC partner agencies to implement the CoC Strategic Plan to include:
    • Identifying the root causes of homelessness in Billings and implement targeted prevention strategies to reduce new incidences of homelessness.
    • Support the development and implementation of a coordinated Crisis Continuum for all persons at risk of, or actually experiencing, homelessness. 
    • Invest in 1-2 critical infrastructure projects in the community to prevent and reduce homelessness.
    • Build and enhance the community capacity to tackle homelessness and housing issues so that comprehensive housing policies and equitable employment practices can be adopted and implemented by critical stakeholders in the community.
    • Formalize and strengthen CoC structures to allow for the coalition to sustain operations overtime. 
  • Work with CoC partners, community members and Montana Healthcare Foundation to plan, fund and develop a permanent supportive housing project. 
  • Work with the Director of Community Impact at United Way to continue and advance CoC efforts. 
  • Attend and participate in workgroups established for this effort.
  • Work with CoC partners and community members to assure permanent Low-Barrier Shelter (LBS) remains available.   
    • Coordinate the LBS Task Group.
    • Work with the LBS Task Group, CoC partners and community members to explore the need for a permanent low-barrier shelter, current plans, and resources as well as potential gaps and needs.
    • Determine if there are gaps or needs that require further planning or action.
    • If further action is needed; work with the LBS Task Group, CoC partners and community members to create an appropriate plan and begin implementation.
  • Complete other duties as needed to support the CoC and success of CoC activities.    
Additional Knowledge, Skills and Abilities:
  • Organizational Skills: Ability to create clear pathways towards shared goals
  • Leadership: Ability to effectively lead multiple stakeholders around shared goals and projects
  • Communication: Ability to communicate effectively to produce clear, concise and accurate correspondence, presentations and reports.  Strong verbal, written and interpersonal communication skills, strong facilitation and conflict resolution skills.
  • Teamwork: Ability to establish and maintain cooperative working relationships with all those contacted in the course of the position.  Coordinate, network and collaborate with Billings CoC members, local providers and other stakeholders. 
  • Efficiency and Effectiveness: Plan, organize, prioritize and coordinate work flow; work independently and meet multiple deadlines; attention to detail with accuracy.  Ability to set priorities and work independently.
  • Adaptability to Changes and Problem-solving Skills: Define problems, collect data, analyze and establish facts and draw valid conclusions; deal with abstract and concrete variables.  Must possess high ethical standards and values and demonstrated good judgement. 
  • Commitment to Service: Expectation to achieve the highest standards of personal and professional work performance in commitment to serving the Billings community.  Ability to work in a team, be transparent, show respect and care for diversity on a daily basis.
  • Flexibility: Adapt rapidly to changing work demands and priorities.
  • Confidentiality: Comply with all HIPAA and 42 C.F.R. Part 2 regulations relating to privacy, security and confidentiality.  Safeguard confidential information of clients, employees and business operations.
  • Software Skills: Proficient in the Microsoft Office Suite including: Word, Excel, Access and Power Point; Window based applications; database management.
  • Supportive Attitude: Must have the ability to work with low-income and disadvantaged people with an objective, non-judgmental attitude.  
Education and Experience:
Bachelor's degree in Human Services or related field, and a minimum of two years (2) relevant experience; or equivalent combination of education and experience to fully meet the minimum requirements of the position.  

Successful experience coordinating complex projects with multiple stakeholders.
Successful fund development from a variety of sources.
Experience with group governance and tasks such as development of policies and procedures and Memorandums of Understanding.
Knowledge of Billings Continuum of Care and local partner agencies.
Knowledge of local housing resources and supportive services.      

Licenses and/or Certifications:
Must possess a valid Montana Driver’s License, proof of personal automobile insurance and must meet insurability requirements for agency automobile insurance policy.
Becky Millman, Human Resources Manager
Human Resources Department | 406.247.4710 | bmillman@hrdc7.org

District 7 Human Resources Development Council
7 North 31st Street, P.O. Box 2016, Billings, MT 59103
hrdc7.org | 800.433.1411 | fax 406.248.2943

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