Under the supervision of the Chief Executive Officer and in accordance with the direction and mission of District 7 HRDC, the Network and Computer System Administrator is delegated the responsibility for administering the agency’s network system, including all software and workstations connected to the agencies servers, and administration and maintenance of the agency telephone system.
The incumbent must be familiar with the administration of Novell and/or other computer systems and various computer software. Be able to implement, install and configure, monitor, troubleshoot and evaluate existing and new systems. The Network and Computer System Administrator is responsible for the maintenance and security of the agency’s intranet and computer systems and must be able to maintain the agency’s Avaya phone system.
The requirements listed, are representative of the knowledge, skills, and abilities necessary to perform the essential functions of the job. To perform this job successfully, an individual must be able to carry out each task satisfactorily and perform other duties as assigned.
Additional Knowledge, Skills and Abilities:
- Under the supervision of the CEO ensure the agency network and computer systems are operating properly.
- Maintain and administer communication and computer networks and related environments including: hardware, systems software, applications software and all configurations.
- Perform data backups and disaster recovery operations.
- Diagnose, troubleshoot and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
- Configure, monitor, and maintain email applications and virus protection software.
- Act as the liaison to troubleshoot possible computer problems and arrange computer repairs with outside source when necessary.
- Assist staff with software application loading and maintenance.
- Perform routine network startup and shutdown procedures, maintain control records.
- Train people in computer system use.
- Implement and provide technical support for voice services and equipment, such as private branch exchange, voice mail system, and telecom system.
- Recommend new equipment and software packages.
- Ensure proper operation and maintenance of the agency phone system.
- Complete special projects as assigned. Be flexible in assuming new duties and perform other duties assigned and determined to be productive and efficient for the continuing improvement of the agency.
- Strong organizational skills, ability to communicate and follow through are expected.
- Effectively communicates on all platforms.
- Demonstrates dependability and punctuality.
- Adheres to a consistent work schedule.
- Demonstrates professionalism in the workplace.
- Maintains professional boundaries with participants;
- Must have the ability to work with low income and disadvantaged people by modeling an unbiased, non-judgmental attitude.
- Demonstrates positive and appropriate interactions with coworkers and management.
- Contributes to a harmonious and productive work environment.
- Must be a team player to ensure overall program success.
- Nurtures, builds, and mentors employees to build a cohesive team.
- Brings creative suggestions and potential solutions to direct supervisor regarding work barriers and team efficiency.
Education and Experience:
A four (4) year degree in Computer or Information Science, Network Systems Administration, or related field of study and two (2) year’s relevant experience; or equivalent combination of education and experience to fully meet the minimum requirements for the position.
Licenses and/or Certifications:
Must possess a valid Montana Driver’s License, proof of personal automobile insurance and must meet insurability requirements for agency automobile insurance policy.