JOB SUMMARY

Under the supervision of the Program Director and in accordance with the direction and mission of District 7 HRDC, the Client Advocate is delegated the responsibility for assisting Harmony House Residents in becoming self-sufficient through assessing resident’s strengths and needs, assisting them to set and attain goals in order to live independently.  Must be available for On-Call Emergencies for residents on a rotating basis.


MISSION OF THE ORGANIZATION

Through its mission, HRDC-7 empowers people in need through the mobilization and development of community services creating opportunities for success in Big Horn, Carbon, Stillwater, Sweet Grass, and Yellowstone Counties. All HRDC-7 activities focus on 3 national goals:

1. Individuals and families with low incomes are stable and achieve economic security.
2. Communities where people with low incomes live are healthy and offered economic opportunities.
3. People with low incomes are engaged and active in building opportunities in communities.

ESSENTIAL DUTIES

The requirements listed, are representative of the knowledge, skills, and abilities necessary to perform the essential functions of the job.  To perform this job successfully, an individual must be able to carry out each task satisfactorily and perform other duties as assigned. 

• Provides individual and group intensive case management with residents of Harmony House and clients in transitional housing through the Youth Homelessness Demonstration Project.
• Completes reports, monitors client attendance and scheduled activities in accordance with program requirements.
• Collects data, and tracks client progress, as required.
• Assists residents with monthly budgeting and obtaining accounts for money management.
• Tracks Supportive Services expenditures and provide comprehensive program updates as required.
• Screens applications for program eligibility, suitability; interviews potential residents and completes assessments with residents upon entry.
• Assists participants with connections to community resources as needed including helping Harmony House clients apply and achieve TANF upon entry into Harmony House.
• Facilitates group meetings, including Life Skills meetings and house meetings/dinners.
• Advocate for residents, assist in referrals, providing guidance/support, progress reports during court proceedings, family group meetings with community organizations.
• Participates in staff meetings, team building, technical training, and coaching.
• Conducts program outreach with related community agencies and all counties served.
•  Participates in the bi-weekly Continuum of Care call for homeless youth referrals and updates. After training and job shadowing provide homeless assessments to youth as needed.
• Collaborates, coordinates and maintains on-going communication with various community organizations.
• Participates in on-call hours in conjunction with the Youth Program Manager.
• Completes special projects as assigned.  Be flexible in assuming new duties and perform other duties assigned and determined to be productive and efficient for the continuing improvement of the agency.

 

Wendy Krenelka, Training Specialist
Human Resources Department | 406.247.4716 hr@hrdc7.org

District 7 Human Resources Development Council
7 North 31^st Street, P.O. Box 2016, Billings, MT 59103
hrdc7.org | 800.433.1411 | fax 406.248.2943