The requirements listed are representative of the knowledge, skills, and abilities necessary to perform the essential functions of the job.  To perform this job successfully, an individual must be able to carry out each task satisfactorily and perform other duties as assigned. 
 

• Administer processes to ensure documentation required for issue of vouchers, occupancy, interim changes and annual re-exams are delivered in a timely manner to the Montana Department of Commerce (MDOC) and correctly enter all information needed into the required data system. (HAPPY). Determine eligibility for both participants and landlords within the policy guidance timeline.
• Provide intensive case management to eligible participants in obtaining vouchers, achieving housing and continued occupancy. Case management is on-going to ensure home stabilization, annual recertification and follow-along needs.

• Assesses participant's needs to develop action plans for achieving self-sufficiency. Refer clients to other programs as needed.
• Facilitate program orientation and briefing sessions and effectively present the guidelines and documentation requirements for obtaining a voucher, finding appropriate housing, and becoming a Section 8 tenant.
• Ability to learn and administer multiple voucher programs: Emergency Housing Vouchers (EHV), Mainstream, and Veterans Affairs Supportive Housing (VASH). Ability to learn and administer the Family Self-Sufficiency (FSS) Program.

• Perform Housing Quality Standards (HQS) inspections as required for tenancy approval and annual/biennial exams. Negotiate with landlords’ potential repairs or improvements needed to property to ensure compliance with quality standards. Additional inspections can be requested for the Montana Home Ownership Network and MDOC as well.
• Maintains individual case files including applications, income verification and case notes.
• Maintain and foster successful relationships with landlords and property managers in the community to positively represent the Section 8 Program in the areas covered. This includes knowledge of available units and rental rates.

• Participate in staff meetings, team building, technical training, and 1:1 supervision.
• Works closely with clients and landlords to ensure communication of program updates are understood and mediates potential issues to ensure housing stability and landlord relationships.
• Performs outreach to community and assists with completion of applications. Work closely with other Agencies and Programs that may refer potential participants to ensure continued relationships and client success.

Ensure HUD guidelines and updates pertaining to Section 8 program are followed and understood. Communicate effectively with MDOC contract manager regarding programmatic issues as needed.
Additional Knowledge, Skills and Abilities:

• Up to date general knowledge of the housing market and construction practices
• Knowledge of personal computer hardware and software including Microsoft Office
• Effectively communicates on all platforms.
• Demonstrates dependability and punctuality.
• Adheres to a consistent work schedule.

• Demonstrate professionalism in the workplace and in the field
  • Maintains professional boundaries with participants.
  • Must have the ability to work with low income and disadvantaged people by modeling an   unbiased, non-judgmental attitude.
  • Demonstrates positive and appropriate interactions with coworkers and management.
  • Contributes to a harmonious and productive work environment.
  • Must be a team player to ensure overall program success.
• Nurtures, builds, and mentors’ employees to build a cohesive team.
• Brings creative suggestions and potential solutions to direct supervisor regarding work barriers and team efficiency
• Advocate for HCV program to the public
• Develop and implement an outreach plan to educate and recruit new property management companies and landlords
• Must be comfortable performing inspections inside and outside of the tenant‘s home

 

Wendy Krenelka, Training Specialist
Human Resources Department | 406.247.4716 hr@hrdc7.org

District 7 Human Resources Development Council
7 North 31^st Street, P.O. Box 2016, Billings, MT 59103
hrdc7.org | 800.433.1411 | fax 406.248.2943