Temporary Client Service Worker

Location: Billings, Montana
Date Posted: 08-12-2017
Under the supervision of the Program Supervisor and in accordance with the direction and mission of District 7 HRDC, the Client Service Worker is responsible for LIEAP eligibility determination and assisting participants in the application process.
Through its mission, HRDC empowers people in need through the mobilization and development of community resources by creating opportunities for success in Big Horn, Carbon, Stillwater, Sweet Grass, and Yellowstone Counties. All HRDC activities focus on 6 national goals: Self sufficiency, community revitalization, community ownership and pride, partnerships among supporters and service providers, agencies increase their capacity, and strengthen families and communities.
  • Collects data, and tracks application progress, as required for each program
  • Evaluates submitted applications to ensure all documents have been submitted
  • Assists applicants with questions and helps to gather all required documentation
  • Determines income eligibility
  • Serves as applicant advocate
  • Maintains accurate case notes
  • Participates in staff meetings, cases reviews, and supervisory coaching
  • Tracks data as required by program
  • Provides client data as required
  • Works closely with applicants and community partners to identify resources.
  • Represents HRDC at community meetings and events.
Education and Experience:
High school diploma or general education degree (GED); and one or more years related experience and/or training.
License and Certifications:
The employee may be required to drive locally, and to outlying communities. Must possess a valid Montana Driver’s License, proof of personal automobile insurance and must meet insurability requirements for agency automobile insurance policy. The employee must also possess the ability to become certified in Homeownership Counseling and Foreclosure Intervention/Default Counseling.
Becky Millman, Human Resources Manager
Human Resources Department | 406.247.4710 | bmillman@hrdc7.org

District 7 Human Resources Development Council
7 North 31st Street, P.O. Box 2016, Billings, MT 59103
hrdc7.org | 800.433.1411 | fax 406.248.2943
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